Call-Center & Voice Outreach
De la primul “alo” până la raportul de KPI.
- Call Center Outsourcing & Management (inbound / outbound / suport clienți)
- Telemarketing & Lead Generation Campaigns
- Multichannel Contact Hub (voce, e-mail, chat, social)
- Live Chat & Chatbot Automation (24/7)
- Toll-Free / Vanity Numbers 0800-0850
- Quality Monitoring & Performance Reporting (dashboards KPI)
